February 2016 - last edited February 2016
My sims 4 game won't open after a large amount of cc I got from the sims resource, and tumblr.
I even deleted all of that cc, still no luck.
When I try to load the game, it goes from a black screen, to a white screen, and then says "the sims 4 has stopped working"
help?
edit:
it's fixed now!
February 2016
@caitlynd8 Could you please copy your Mods folder to your desktop and then delete it from the game folder (default location Documents\Electronic Arts\The Sims 4) and then check if the issue remains?
Let us know how you get on!
February 2016 - last edited February 2016
Still didn't work, unfortunately D:
February 2016
@caitlynd8 In that case could you please try running a repair on the game? To do the repair, right click the Sims 4 game and select 'Repair Game'.
Let us know how you get on!
February 2016
@EA_Kristi Still no luck :c Thank you though
February 2016
Sorry for a late reply, but sounds like the best option here is to uninstall, unfortunately. Just make sure you back up any wanted content and save what you want to your library and/or the gallery. If that doesn't work then.... REQUEST A REFUND... Just kiddng, haha. But seriously, I think a fresh re-install should clear your issues.
I am NOT responsible for any loss of items and/or game data. I hope your issue gets fixed! As I know the struggle of not being able to play, because I am having an issue where I can load into build mode and CAS from the menu/map perfectly fine, however I cannot move in a Sim and go into live mode, as it just goes into the loading screen and sits there.
February 2016 - last edited February 2016
@SneezySpice Thanks! I'll try that right now. Hopefully your issue gets fixed, too!
EDIT:
That still didn't work unfortunately :S
February 2016
Thanks! It was fixed, as I just got rid of some actual mods and it cleared up.
Sounds like you should contact EA and/or Maxis, as this could either be a problem with your computer, or a serious game issue. Have you upgraded any software of hardware when this happened?
May 2019 - last edited May 2019
My game works when I move my "Mods" folder out of "The Sims 4" folder...does that mean I have to delete all of my CC?? ((
May 2019