November 2018
here's instructions how to find out which folder the game uses: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder/
That's the one you need to copy your stuff into.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2019
Hey I’ve been using my one drive for all my saves and custom content on sims but recently my game has been resetting itself I’ve followed all of your instructions but my game still isn’t loading my old households. I was recently sorting my files and folders out when I realised there was a little person logo next All of the files and folders on my one drive I have never experienced this before. Help?
February 2019
I had the same problem. My sims 4 broke and wouldn't load then I got told to move it to my desktop. After doing this the sims reset itself so I put it back in documents and some folders were left behind, so I just kept moving all folders link with the Sims 4 back into documents-electronic art-sims 4. and eventually they all came back.
April 2019
it wont work idk what to do my custom content is gone too!
April 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2019
I have lots of stuff in the folder TRAY and in the RECYCLE BIN i have found my deleted MODS (that caused my game to return to its base game after deleting the MOD.) also in the RECYCLING BIN is lots of slot saves. What do I do to return my families and saved games? PLEASE HELP because EA won't would really appreciate any help!
May 2019
Hi @jodieann1
if it's in the trash you should be able to just click recover and they should be back.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
you copy it to C/users/{your username}/documents/electronic arts
April 2020
Hi all.
Since this thread is pretty old I went ahead and locked it. If you need some help with an issue like this please create a new thread and we'll take a look.
Thanks!
/Kent