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My Sims 4 Crashes when I launch it

by RosiedroidYT
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My Sims 4 Crashes when I launch it

★★★★ Novice

Hello,

 

When going to try and play Sims 4 today It crashed this has been a problem for a while and it started with horrible lag to loading screens being longer then to Not being able to load households and then I could not even go into free build mode and now it just crashes I tried everything and I don't know what to do at this point.

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Re: My Sims 4 Crashes when I launch it

Hero

Hi @RosiedroidYT

 

are you using custom content or mods in your game ? If so, have you tried removing those ? A lot of mods are outdated and need updating.

 

If not, could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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