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My Sims 4 Crashes when I launch it

by RosiedroidYT

Original Post


My Sims 4 Crashes when I launch it

★★★★ Novice



When going to try and play Sims 4 today It crashed this has been a problem for a while and it started with horrible lag to loading screens being longer then to Not being able to load households and then I could not even go into free build mode and now it just crashes I tried everything and I don't know what to do at this point.

Message 1 of 2 (93 Views)

Re: My Sims 4 Crashes when I launch it


Hi @RosiedroidYT


are you using custom content or mods in your game ? If so, have you tried removing those ? A lot of mods are outdated and need updating.


If not, could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here:

You can attach the txt file to your post directly.

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

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