I've had this game for like a year now and it still won't work. I've updated and tried on several computers but no luck. I can get custom content and such but when I am in the launcher and I click play it takes me into the game and through the intro but when it gets to first loading screen it shuts off my whole laptop!
@ShortyyMikey please could you post your dxdiag? http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584/thread-id/47181