My Sims 3 World Adventures doesn't appear to be installed...

[katieedwards9]

So I have sims 3 world adventures, origin says that its installed but when I load up the sims 3 launcher, it doesn't appear under 'Expansions & stuff'. All my other installed packs do, it's just world adventures. What should I do?

[puzzlezaddict]

@katieedwards9  Try repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.  If that doesn't help, clear Origin's cache, and if that doesn't help either, uninstall Origin "the hard way" and reinstall.  This shouldn't affect any of your installed games.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

If none of this makes a difference, you'll need to contact EA customer support and ask what happened to your pack.  Phone calls are unavailable right now, but live chat is still open from 9 am to midnight UTC.