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Re: My Sim won't do anything

by kawaiisizzie
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Re: My Sim won't do anything

★★★★ Novice

Well I do have mods but I'm pretty sure I deleted all of them, and I don't think I have or had one called that

Message 11 of 14 (80 Views)

Re: My Sim won't do anything

Hero

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game. 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 12 of 14 (73 Views)

Re: My Sim won't do anything

★★★★ Newbie

I do not use mods I was just playing and then my sim froze and I can't pause or un-pause my game time just goes on and whenever I try and click on anything with my sim it just bugs out

Message 13 of 14 (51 Views)

Re: My Sim won't do anything

Hero

Hi @Cakelord2016

 

on what interaction did that happen ? What's currently happening in your game ? There's a couple of known freeze issues (Sims doing homework or kids/teens going to school)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 14 of 14 (42 Views)
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The Sims 4 Patch Notes

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Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

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Forget your EA Account ID or password?

Reset, update, or link your account information.

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