Could you report in the bug thread: http://forums.thesims.com/en_US/discussion/775749/sims-4-base-game-bug-thread-please-read-the-first-...
Doesn't sound right.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.