My Game is Missing

[Mitzidawg101]

A while back I uninstalled my sims 3 games and i recently downloaded them back onto my computer and i noticed a bunch of things are missing. I realized my Generations expansion pack is gone. I don't know what to do. I AM NOT PAYING FOR IT AGAIN.

Is there a way to figure out where it went?

[SavPMA]

its doing tht with ALL my packs even my game so annoying!

[Mitzidawg101]

Wth is going on with it?

[rumbutter]

make sure your logging into the right account if you have more than one account scroll to games not showing up in origin also make sure origin is up to date there was update for origin today

FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...