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Hi, so I had this same problem, my camera was set to sims 4 and I could do everything with my mouse except click and drag the screen. I don't know how it is with everyone else, but I tried resetting the game and my origin and it didn't change. I went through and looked at every setting in my game.
After stressing out I finally noticed that when I did click on the screen, it was as if I was holding shift. I wasn't though, my keyboard doesn't have any stuck keys or anything like that. So when I clicked on things it only gave the options to cheat, not interact.
So I just pushed my shift key real quick and it solved it.
Honestly I feel kinda dumb bc of it but if this helps anyone I'd rather post my solution and look stupid.