November 2019
I've had Sims 3 installed for a while but had to reset my computer. I'm able to download a few from origin but the others won't allow me to register and claims it's invalid! I check and it isn't already on my origin so why aren't my codes working???
November 2019
@mirandaburger Is it possible you registered the codes to a different account? Even if you never used Origin, adding the codes to your Sims 3 Store account would amount to the same thing—the store and Origin share information. You can try signing into the store (or Origin) with old email addresses and clicking "I forgot my password"—any address that's already associated with an account will get a password reset email.
If you do have multiple accounts, you can ask EA customer support to merge them. Keep in mind that any store content bought by the account getting merged will likely not transfer into the active one.
https://help.ea.com/en/contact-us/
November 2019
@mirandaburger Are you using the same Origin account on the new computer as the old computer? Did the game and/or ever appear in your Origin account? Are you using the same login and password as the old computer? You can install Origin on as many computer as you want and use your account as you want but you can only use the account (login and password) on one computer at a time. What is the exact error message are you getting? Did you register all these game/packs at any time?
November 2019
November 2019
November 2019
@mirandaburger If you own everything on disc, and your base game disc was manufactured prior to September 2012, you could do an all-disc install, no Origin necessary. Let me know if you'd like to go in that direction, and I'll post instructions.
November 2019
@mirandaburger The latest way to properly register this game is to redeem the game code in Origin. Once the base game is in Origin there is a manual patch that will patch the game to the latest public version. At that time Origin will patch the base the game to the latest version. This is an Origin only patch. All expansions should then be patched to the latest version. Prior to Origin TS3 pack registration was very loose. What is the message you are getting when you try the enter the codes? Instead olf Origin did you try thesims3.com site? Registering at thesims3.com should automatically register the packs to Origin.