Missing expansions while downloaded on Origin

by Minxkit
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Original Post

Missing expansions while downloaded on Origin

★ Novice

I have downloaded a few of the expansions and on Origin it says it is downloaded but when I go to the launcher, quite a few of my expansions are not in the expansion part of the launcher.

Message 1 of 3 (331 Views)

Re: Missing expansions while downloaded on Origin

@Minxkit  Try repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.  If that doesn't help, clear Origin's cache, and if that doesn't help either, uninstall Origin "the hard way" and reinstall.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

If none of this makes a difference, it's possible your missing packs have been deactivated or blocked.  The only way to find out whether this is the case is to contact EA customer support and ask about the status of those packs.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (287 Views)

Re: Missing expansions while downloaded on Origin

★ Novice
@puzzlezaddict Thanks!! I'll try all these!
Message 3 of 3 (257 Views)