Mermaid scales and tails not showing up while swimming!! [ Edited ]

[VanillaBells]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? every expansion except get famous, I have gamepacks: parent hood, vampires, dine out, and spa day. The only stuff pack I have is spa day.
Steps: How can we find the bug ourselves? have a mermaid swim!
What happens when the bug occurs? my sim who is a mermaid (I made her a mermaid in CAS and in game she has the hydration need) and I tell her to swim she does not change into a mermaid she just swims normally
What do you expect to see? a mermaid swim in the ocean
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. downloaded island living

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Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? every expansion except get famous, I have gamepacks: parent hood, vampires, dine out, and spa day. The only stuff pack I have is spa day.
Steps: How can we find the bug ourselves? have a mermaid swim!
What happens when the bug occurs? my sim who is a mermaid (I made her a mermaid in CAS and in game she has the hydration need) and I tell her to swim she does not change into a mermaid she just swims normally
What do you expect to see? a mermaid swim in the ocean
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. downloaded island living

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[crinrict · Accepted solution]

HI @VanillaBells 

To make sure all your mods/cc are no longer active, please try below: 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[VanillaBells]

this is my first post, sorry if i did it wrong!

[crinrict · Accepted solution]

HI @VanillaBells 

To make sure all your mods/cc are no longer active, please try below: 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[aeroprincess87]

@VanillaBells Same thing is happening in my game even after I did a clean reinstall and removed all my mods.

[crinrict]

@aeroprincess87 Clean reinstall of the game or the folder reset described above ?

[VeijariStarling]

I don't do C.C & I'm having this issue as well. This is really ruining my mood in playing completely. 

[Valnatron]

Okay, I had a similar problem.

SHORT VERSION:  Go to a mirror.  Choose your Sim's Mermaid form.  Click your Sim.  Click on Tail.  Choose a tail.  VOILA!!  Your Sim now as a tail! ... hopefully.

LONG VERSION:  So, my Sim turned into a mermaid by eating Mermaid Kelp (I had no idea that would happen, I thought it would allows him to use the stupid shell) but his tail never rendered when he swam.  I tried repairing the game but that only fixed an issue with my rose bush not producing roses (on a side note, I now have a ton of daisies).  So, I went to google and found what I THOUGHT was a post about this issue.  It suggested I have my Sim go to a mirror and "change" his tail, which would force the game to either (A) generate his original tail or (b) give him a tail.  I did and it worked.  It was only later, when I went back to the post to say it worked, that I realized the post was for SIMS 3 and not Sims 4.

Still, it worked for me and it might work for you, so give it a try.  On a side note, it kinda makes you wonder how much of this "new" game is actually just re-purposed code from previous games.  If that's the case, WHY CAN'T WE HAVE APARTMENTS, HOBBIES AND BUSINESSES RUN OUT OF RESIDENTIAL LOTS!!!????

.... sorry.

[pennyjarkins]

I can't report a bug (not sure if this is to do with the member system or not) but i'm experiencing a bug that does not match all of the posts i've seen entirely.

When my sim is a mermaid (female, young adult, ate sea kelp) in the ocean (100% of the time), she swims as expected but her tail is missing. and i don't mean she has human legs, the entire lower body disappears! on top of that the top half is changed into some sort of business jacket. the bottom half is missing also in the bath, but the top is nude. I have never once installed any mods. 

I know this will probably be dismissed because it's not in the correct format etc. but it is made incredibly difficult for anyone normal to report an issue!! I know it must be annoying to have the same one pop up over and over but I can't find this exact glitch anywhere! Just ones saying the scales don't show up, or a jacket but only in the tub, or only children!  

[Valnatron]

Hello, @pennyjarkins  You are describing what happened to my Sim, so you are not in the wrong place.  When my Sims jumped into the ocean to swim in his mermaid form, his entire lower half disappeared and his face changed.

The way I fixed it is the way I described above.  Basically, I had him go to a mirror and I chose "Change Sim"  Once there, I clicked on his Mermaid form and it forced the game to generate a tail for him.  I was then able to change the tail to one of my liking and fix his face (he is clean shaven with dreadlocks in human form but for some reason the game gave him a full beard and bald head when in mermaid form).  Give that a try and see if it helps.

[mslatex]

I have the same problem, and can verify that the solution given by @Valnatron works. The problem indeed occurs when a normal sim eats a mermaid kelp. I hope when they fix this bug, they can have the default tail design and colour scheme matching the design and colour scheme of the swimsuit top that is being worn. And if there is no swimsuit top, then use a random tail.