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Menu bug

by 54120101
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Accepted Solution

Menu bug

★★ Novice

Hello, 

 

Actually I have an annoying problem in Ts4.

Whenever I click on MENU, the menu go white and when I want to close it doesn't close so I need to force the game to exit.

WHAT SHOULD I DO? 

Message 1 of 4 (132 Views)

Accepted Solution
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Re: Menu bug

★★ Expert
@54120101

I can see you are using CC and probably script mods also.
1. Move the mods folder to the desktop.
2. Find and delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.
3. Fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
4. Turn on the game to create a new, empty mods folder and check if the game is working now properly without mods
5. Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK.
Do the same with CC but if you have a lot of this, try the 50/50 method. (Divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

I don't work for EA

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Message 2 of 4 (96 Views)

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Re: Menu bug

★★ Expert
@54120101

I can see you are using CC and probably script mods also.
1. Move the mods folder to the desktop.
2. Find and delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.
3. Fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
4. Turn on the game to create a new, empty mods folder and check if the game is working now properly without mods
5. Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK.
Do the same with CC but if you have a lot of this, try the 50/50 method. (Divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

I don't work for EA
Message 2 of 4 (97 Views)
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Re: Menu bug

★★ Novice
@kreatora Thank you very much
I will try and see if it will work. ♡
Message 3 of 4 (79 Views)
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Re: Menu bug

★★ Novice
@kreatora Thank you!
It actually worked. Thanks again Standard smile
Message 4 of 4 (67 Views)
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