Re: Manage households crash: one specific household

by crinrict
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Manage households crash: one specific household

[ Edited ]
★ Novice

EDIT: In the meantime of writing this, someone else made a topic with the same subject: http://answers.ea.com/t5/The-Sims-4/Another-Issue-Household/m-p/4266151#U4266151 I will transfer my post there, so this one can be deleted Wink (could not find if/how to do this myself)

 

I have been able to play the sims 4 without crashes and only very minor bugs, however there is one thing that crashes the game each time I do it: when I try to move a sim out or in my main household (most played & the first I created) in household manager. Once I click confirm, the game crashes, or more like disappears as there is no lag at all. All other households I can change, including other played households. Also it is for all sims in the main household, and it also happens if I initially manage another household and move in someone from the main household. It also happens if I last played another family, so changed the active household, and then manage the main household. I checked memory usage, and there is no peak at all.

 

There is a similar thread here: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/Transferring-Sim-to-another-household-crash/td-p/351..., however this addresses the transfer of all sims (and later posts also addressing problems with manage households, but all differently), while my problem is only with one household and very consistent. 

 

I don't manage households often, but I know earlier I was able to do this without a problem. The first time it happened was a few months ago (I think), but I thought it crashed because of memory overload. Because this was in-game (after playing for hours, never saving because it usually never crashes) I stopped playing for a while, but now I try again and it happens every time.

 

DxDiag can be found here: https://www.dropbox.com/s/4s8lolbl2pkqocw/DxDiag.txt?dl=0

 

Can anyone help me to fix this, or is it a bug?

 

 

Message 1 of 4 (1,966 Views)

Re: Manage households crash: one specific household

Hero

@ManumanuHappy Crashing issues are very indivual so I prefer answering you here in your own thread.

 

  1. You seem to have both a Intel Chip and a Nvidia card. Make sure the game runs on the Nvidia Card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
  2. Does the Sim you are trying to move have a lot of stuff in his inventory ? If so, try selling some of it to see if it works better.
  3. Your hard drive space is getting a little low. It's still ok but you may run into issues further down the road.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 4 (1,954 Views)

Re: Manage households crash: one specific household

★ Novice

@crinrict wrote:

@ManumanuHappy Crashing issues are very indivual so I prefer answering you here in your own thread.

 

  1. You seem to have both a Intel Chip and a Nvidia card. Make sure the game runs on the Nvidia Card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
  2. Does the Sim you are trying to move have a lot of stuff in his inventory ? If so, try selling some of it to see if it works better.
  3. Your hard drive space is getting a little low. It's still ok but you may run into issues further down the road.

Sure, thats fine Standard smile

 

I have done number one, so make the game run on the Nvidia Card as instructed, the game still crashed Frown . My sim does not have a lot of inventory, however my house does and some of the other sims in the household also have a lot. I have also cleaned up my disk space a bit Wink

 

 

Message 3 of 4 (1,946 Views)

Re: Manage households crash: one specific household

Hero

Wonder if it has something to do with inventory in general.

 

Can you try selling some of the stuff for testing purposes ? Just save it under a new name to make sure you don't loose the rest.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 4 (1,940 Views)