Main menu glitch

[CYNICALFAIRY1]

Hi so i have a problem...my game comes to this menu when it loads.I have never seen this before, nor am i offline.i tried reparing the game and didn't work.i do use custom content but i took out the mods folder  too.Please help

[CYNICALFAIRY1]

And i can't do anytinig..load games or start new ones

[JanePhoenix]

@CYNICALFAIRY1 You're posting on the Dragon Age: Origins board. You may want to redo your post on the Sims 4 board here - https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

[172e3cda00349872]

Clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting. Try playing the game again to test.

How to Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/