Re: [CURRENT ISSUE] Game Crashes after November 2020 Patch

by crinrict
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Original Post

Accepted Solution

[MOD RELATED] White screen on loading world (snowy escape)

[ Edited ]
★ Novice

Hello I’ve got a problem with new expansion.

After trying to enter new world it’s just white screen after clicking it, I can still go back and do options but it’s seems like it’s not loading . Other worlds are working fine.

Any ideas about it?

 

Edit By Crinrict: Adjusted Title

Message 1 of 22 (5,589 Views)

Accepted Solution

Re: White screen (snowy escape)

★★★ Newbie
@crinrict Deleted TOOL helped! Thank you

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Message 5 of 22 (5,539 Views)

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Re: White screen (snowy escape)

Hero
@cofi_tzn Are you using TOOL ? That needs updating again for the new world

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 22 (5,575 Views)

Re: White screen (snowy escape)

★ Novice
@crinrict I’ve updated TOOL , I’ve tried new save and repair as well as windowed mode but still having white screen.
Message 3 of 22 (5,570 Views)

Re: White screen (snowy escape)

Hero
@cofi_tzn You might need to check if there's yet another update.

Maybe he hasn't updated for the world yet, I'm not sure.

Try if it works if you remove the tool.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 22 (5,545 Views)

Re: White screen (snowy escape)

★★★ Newbie
@crinrict Deleted TOOL helped! Thank you
Message 5 of 22 (5,540 Views)

Re: [MOD RELATED] White screen on loading world (snowy escape)

★ Apprentice
@cofi_tzn same here
Message 6 of 22 (5,499 Views)

Re: [CURRENT ISSUE] Game Crashes after November 2020 Patch

★ Novice

The Mt korembi world is blank and I can't seem to access  it I can you the build buy  items but the world is not working .

Message 7 of 22 (5,446 Views)
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Re: [CURRENT ISSUE] Game Crashes after November 2020 Patch

Hero
@pink12shimm Are you using T.O.O.L ?

If so, get the newest version. It should be updated to work.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 22 (5,419 Views)

Re: [CURRENT ISSUE] Game Crashes after November 2020 Patch

★ Novice

Ok thank you 

Message 9 of 22 (5,411 Views)

Mt. Komorebi is just a white screen.

★ Novice

Sooo i buyed the snowy escape expansion pack yesterday, made a new family to play with in the new world but it doesn't work. When i want to go to the world its just a white screen. I also went to an old save but i just can't visit Mt. Komorebi. ):

 

Does someone know how to fix it? I do use mods.

 

Message 10 of 22 (5,394 Views)