September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
Hi @crinrict my apology for the delayed response. I tried doing as stated above and even tried without script mods but the error still shows.
September 2019
@crinrict I can enter build/buy mode from the map. I just started playing without mods for an extended period of time and I had a lastexception notification even without the mods. I would absolutely be willing to share my save file, how would I go about doing that?
September 2019
Hi, I'm having the exact same problem. I use a lot of CC and mods, but my game was working perfectly well last night and now no longer works. I bundled Realm of Magic and Seasons this morning and downloaded them, so I can't help but wonder if that's the issue. Wish I could play what I just bought though.
September 2019
@crinrict Here is the error im seeing now and I've deleted that mod out of the folder completely yet it still shows
September 2019
does anyone know hoe to fix this problem? im getting impatient.
September 2019
September 2019 - last edited September 2019
Hi @KatrielNoveau @unicornlyfe23 @khouston10 @insanida @DeceivedComet19
I need you all to test on a fresh vanilla folder (no mods/cc at all). Please use steps below to get a clean game.
If this does not work and you're still seeing the error code, please share your save with me.
To do so, upload the save to googledrive or onedrive and PM me the link.
Also this is about this error: 140:645fba83
If you have a different error message, please make your own thread (the numbers after the second double point don't matter.
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Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Put back your save game and try again. If it works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Do make sure that you don't put ANYTHING other than your save back to test at first.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
If you get the error with mods installed, and don't get the error with no mods installed, then it's simple, you have a bad mod.
Easiest thing to do is to remove ALL your mods, play the game and confirm that you don't get the error.
Then move your mods back, A FEW at a time, and play the game again each time. Keep doing that until your game errors. That will tell you what mod(s) are causing the problem.
September 2019
@crinrictSorry for the late reply. I was able to do a factory reset, sifted through all my mods/cc, and found it was because of one outdated mod. I updated and that seems to have fixed the problem. This mod I'm pretty sure I can't mention on the boards, so I'll let the other people also working through their mods fill in the blanks there. I had also googled earlier to see if someone knew what mod could be causing this error and found that there is also a baby shower event causing this error. So I would suggest before doing your entire CC in batches, especially if you have a lot, see if your mods are all up-to-date first.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
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