2013-07-06 09:24 PM - last edited on 2013-07-15 01:44 PM by EA_Spectre
Ursula: Please try the trouble-shooting steps explained in the first post.
2013-07-06 11:20 PM - last edited on 2013-07-15 01:44 PM by EA_Spectre
Ursula: Please try all the other trouble-shooting steps explained in the first post.
2013-07-07 03:56 AM - last edited on 2013-07-15 01:45 PM by EA_Spectre
Ursula: We added a workaround to the first post. Can you please try this?
2013-07-07 01:37 PM - last edited on 2013-07-15 01:46 PM by EA_Spectre
Ursula: Please try all the other trouble-shooting steps explained in the first post.
2013-07-07 03:07 PM - last edited on 2013-07-15 01:47 PM by EA_Spectre
Ursula: Please try the trouble-shooting steps explained in the first post.
2013-07-07 05:54 PM - last edited on 2013-07-15 01:47 PM by EA_Spectre
Ursula: Please try all the other trouble-shooting steps explained in the first post.
2013-07-07 06:51 PM - last edited on 2013-07-15 01:48 PM by EA_Spectre
Ursula: Please try all the other trouble-shooting steps explained in the first post.
2013-07-07 07:04 PM - edited 2013-07-07 07:06 PM
bholder9- If it makes you feel any better, my Island Paradise has been sitting in Origin with the same problems your having since it's launch date almost 2 weeks ago. It's also effected the downloading of University Life, and Pets has completely disappeared from my library altogether. Origin reps say it should be atleast another week before anything is fixed.
2013-07-07 07:35 PM - last edited on 2013-07-15 01:48 PM by EA_Spectre
Processor Name:Intel Core 2 Duo
Processor Speed:3.06 GHz
Graphics: ATI Radeon HD 4670
Ursula: Please try the trouble-shooting steps explained in the first post.
2013-07-07 07:55 PM - last edited on 2013-07-15 01:49 PM by EA_Spectre
Intel core 2 duo, 2 GHz
memory: 2 GB 1067 MHz DDR3
graphics card: NVIDIA GeForce 9400M
Ursula: This is a completely different issue as the one discussed here. Please open a separate thread for it. You can also check our very helpful thread about Mac issues here:
http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664