Re: [MAC] Sims 3 help redeeming the game

by SandArcher
Reply

Original Post

[MAC] Sims 3 help redeeming the game

[ Edited ]
★★★ Newbie

I used to play my game on a Windows desktop computer. It worked perfectly fine and I purchased all of my favorite packs from Target, in the disk form, I got a new Macbook Pro with retina display. Using the code found in the directions I carefully typed in the code. I typed it in it said Confirm Game or something like that. I clicked next and then the box around the code turned red. I typed it again and again and again, still red box. Some one please help me. I am going to New York in two days and I want something to do on the plane. Help needed. Thanks!

 

Message 1 of 2 (72 Views)

Re: [MAC] Sims 3 help redeeming the game

Hero (Retired)

Hi there @carolinebryant07

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

Message 2 of 2 (64 Views)