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Anonymous
12 years ago

[MAC] Sims 3 Generations won't play or uninstall

recently i bought a sims 3 expansion bundle which came with Sims 3 World Adventures and Sims 3 Generations. World adventure works find and shows up in the little icon list that shows you the expansions you have but sims 3 generations isnt showing up in the icon list but it is in my library. it also wont play and when i play sims 3 i have none of the sims 3 generations stuff. i tried to uninstall/reinstall it but it doesnt even show up in the list that asks you which expansion to uninstall ☹️ please help. oh i have a Mac btw

pc
technical issues

2 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    i'll post this I the helpers corner to see of our mac player/helper can assist you no idea what time they'll be on line at but you will get a reply

  • Anonymous's avatar
    Anonymous
    12 years ago
    @ketacat wrote:

    recently i bought a sims 3 expansion bundle which came with Sims 3 World Adventures and Sims 3 Generations. World adventure works find and shows up in the little icon list that shows you the expansions you have but sims 3 generations isnt showing up in the icon list but it is in my library. it also wont play and when i play sims 3 i have none of the sims 3 generations stuff. i tried to uninstall/reinstall it but it doesnt even show up in the list that asks you which expansion to uninstall ☹️ please help. oh i have a Mac btw

    Hi

    Did you install from Origin?

    Sometimes the download or installation fails. This can be for a variety of factors, including your internet connection dropping out during the download. Sometimes this can result in an awkward situation in which Origin acts as though the game is installed correctly. This means you can’t play the game, but nor will Origin let you re-download it. You cannot easily “uninstall” the game, because of course it isn’t there.

    There are two things you can try.

    1.Go into Applications on your Mac's hard drive and look in the folder called “The Sims 3”. This is the location from which your game actually launches (as opposed to a similarly named folder within Documents, which is where your saves and other data are stored). In the folder in Applications you will see the shortcut icons for the base game as well as any expansions or stuff packs installed. If you can see the icon for the game that has failed to properly download from Origin, try right clicking on it and this should give you the option to show the original file. You can move the original files to the trash from there. This may allow you to commence a re-download from Origin. (Many thanks go to Tremayne from TS3 Mac forum for this suggestion.)

    2. Look in Preferences in the Origin client and find the game installers. Delete the files relating to TS3. Log out of the client, then back in, then you may be able to start redownloading.

    If this does not work, or if the icon is missing from the “The Sims 3” folder in Applications, then you may need to completely uninstall and reinstall.

    Caspin

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,265 PostsLatest Activity: 7 minutes ago
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Sims 3 Generations won't play or uninstall","id":"message:8235813","entityType":"FORUM_TOPIC","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8235813","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:8235813"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8235813"},"body":"

recently i bought a sims 3 expansion bundle which came with Sims 3 World Adventures and Sims 3 Generations. World adventure works find and shows up in the little icon list that shows you the expansions you have but sims 3 generations isnt showing up in the icon list but it is in my library. it also wont play and when i play sims 3 i have none of the sims 3 generations stuff. i tried to uninstall/reinstall it but it doesnt even show up in the list that asks you which expansion to uninstall ☹️ please help. oh i have a Mac btw

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recently i bought a sims 3 expansion bundle which came with Sims 3 World Adventures and Sims 3 Generations. World adventure works find and shows up in the little icon list that shows you the expansions you have but sims 3 generations isnt showing up in the icon list but it is in my library. it also wont play and when i play sims 3 i have none of the sims 3 generations stuff. i tried to uninstall/reinstall it but it doesnt even show up in the list that asks you which expansion to uninstall ☹️ please help. oh i have a Mac btw

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[MAC] Sims 3 Generations won't play or uninstall","moderationData":{"__ref":"ModerationData:moderation_data:8235814"},"body":"

i'll post this I the helpers corner to see of our mac player/helper can assist you no idea what time they'll be on line at but you will get a reply

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@ketacat wrote:

recently i bought a sims 3 expansion bundle which came with Sims 3 World Adventures and Sims 3 Generations. World adventure works find and shows up in the little icon list that shows you the expansions you have but sims 3 generations isnt showing up in the icon list but it is in my library. it also wont play and when i play sims 3 i have none of the sims 3 generations stuff. i tried to uninstall/reinstall it but it doesnt even show up in the list that asks you which expansion to uninstall ☹️ please help. oh i have a Mac btw

Hi

Did you install from Origin?

Sometimes the download or installation fails. This can be for a variety of factors, including your internet connection dropping out during the download. Sometimes this can result in an awkward situation in which Origin acts as though the game is installed correctly. This means you can’t play the game, but nor will Origin let you re-download it. You cannot easily “uninstall” the game, because of course it isn’t there.

There are two things you can try.

1.Go into Applications on your Mac's hard drive and look in the folder called “The Sims 3”. This is the location from which your game actually launches (as opposed to a similarly named folder within Documents, which is where your saves and other data are stored). In the folder in Applications you will see the shortcut icons for the base game as well as any expansions or stuff packs installed. If you can see the icon for the game that has failed to properly download from Origin, try right clicking on it and this should give you the option to show the original file. You can move the original files to the trash from there. This may allow you to commence a re-download from Origin. (Many thanks go to Tremayne from TS3 Mac forum for this suggestion.)

2. Look in Preferences in the Origin client and find the game installers. Delete the files relating to TS3. Log out of the client, then back in, then you may be able to start redownloading.

If this does not work, or if the icon is missing from the “The Sims 3” folder in Applications, then you may need to completely uninstall and reinstall.

Caspin

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