Lost the Registration Code to my Sims 3 Game

[MissPinkHalo]

I bought the Sims 3 a few months ago and it intalled fine but I recently bought a new computer and I can't find the code to register the game. Is there any way of obtaining the code through the serial number or something? These things should really be put on the box not the little piece of paper inside...Please help!!!

[rumbutter · Accepted solution]

see if this link will work http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/m-p...

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[crinrict]

See if this thread helps you: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...

If not, you need to contact customer support

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

[smtrax01]

And just for future references, I would definitelly advice to register all your ea games within your origin account. I do that as soon as I buy a new box, just add the serial number onto your origin account and you wont have any problems like that again. At any computer, all you need to do is to install origin and once youre logged in, you can download the game throught the client. No codes needed. Its pretty cool and also handy if you happen to lose the whole box :-)

[Karami]

I have to but the directions they give do not work

[rumbutter · Accepted solution]

see if this link will work http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/m-p...

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[FunkatronJive]

How do you download it once its registered on origin? I have a new laptop and it doesn't have a DVD drive so I can't play my Sims!!!

[rumbutter]

you need to downlaod orign to your computer then once that's downladed and installed you click on the orign shortcut -open then log in there with the email and password you used for the account

PC version https://www.origin.com/en-us/download

for Mac check caspinwalls post here (the 6th ) one in he rpost scroll to To download and install games through Origin which also has a link to the Mac version of origin to download and tips on how to downlaod via orign if on a mac

http://answers.ea.com/t5/The-Sims-3/MAC-Issues-with-Starting-Game/m-p/2896422/highlight/true#M152656

[papasgirl45]

Thanks for the link it worked great.

[TheEnderLabs]

ima noob