Lost my product key code for the sims 3

[emilyjane2390]

Hi,  I lost my product key code for the sims 3 game. Was wondering if i can get another one or how to get it back.

[BrieannEMiller]

Same here, but thing is I want to reinstall it in my computer (and no I don't have in my Origin account) and was wondering if I still need the key code.

[gaa17]

Read this: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...

[ycrochard]

Hello,

I need to do a format of my computer. Now i am reinstalling all programs. I have the box of Sims3 with the DVD inside, but the liflet with the key is missing.

Please tell how can I get a new one.

Thank you.

[SandArcher]

Hi there @ycrochard

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

[23057259]

I bought The Sims 3 game and when i want to activate it it says the code is already used how and why i don't know but please help me because i don't want that i have a 50$ game in my shelf collecting dust 

[rumbutter]

contact CS for the code issue

http://help.ea.com/en/contact-us/new/

[Smalltailless]

A similar thing happened to me. I'd been playing my games for years, then one day the expansion packs go missing,and when I tried to use the codes from my disks it said the codes had been used. It's very frustrating. I hope your problem gets resolved soon.