November 2021
Hello, dear community!
What does it take to get my old EA/Origin account back? I would like to play Sims 3 again (with Simpoints), but unfortunately, I can't remember my old account. Information I have: All the codes of my Sims games, my name (which should also be part of the old email address) and my date of birth. I was told by the support team to please provide the months of my purchases and my credit card number. However, this is useless as 1. I bought the majority of the games 7 years ago and can't remember the exact dates of purchase and 2. I bought all the games from an electronics shop. I never bought any games online through my old account.
Is it really impossible to track down my old account?
November 2021
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