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Lost key and can't play. Plz help!

by VekuTP
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Lost key and can't play. Plz help!

★ Novice

Hey

So I got a new computer. I downloaded origin and it asked for my actvation code. I lost my Sims 4 case and no longer had it. So I looked up ways to fix this and they say to try and use the account  that you first used the Sims 4 on. I am and yet it continues to ask for my activation code that I don't have. I looked in my history and it has nothing about Sims 4. Without the activation code, is there no way to fix this. Do I just have a worthless game I can't use or sell cause I don't have a code. What do I do?

 

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Re: Lost key and can't play. Plz help!

Are you sure you're in the account you used the first time? 

If you are, try contacting EA:
https://help.ea.com/en/contact-us/

-----  

do not work for EA

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Re: Lost key and can't play. Plz help!

Are you sure you're in the account you used the first time? 

If you are, try contacting EA:
https://help.ea.com/en/contact-us/

-----  

do not work for EA

Message 2 of 2 (137 Views)
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