September 2014
Hi
I registered my sims 3 game on my origin account but the email associated with my account got hacked and I dont know my password for my origin account and I can't find it out because i can't access my email, i was wondering if there was any other way I could get back into that account so that I am able to download content for my sims 3 game. I made a new account but I cant register my game because the code has already been used before, please help !
September 2014 - last edited November by EA_Leeuw
your code is tied to the first account for lost/forgotten/merge and pr account/code relate dissue you need to contact CS
For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
July 2015
what about people in the UK like me am not paying a lot a money to speak to the usa for ea what a * rip off I bought sims 4 disc and can't use it again * *
July 2015
@Thederpgamerwtf if you would look, you would see that you can change your country.
You can find the UK contact here: http://help.ea.com/uk/
August 2017
August 2017 - last edited November by EA_Leeuw
@Thederpgamerwtf This may help you: For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
August 2017
@Whiskey743 Account can not be accessed in these public forums. You need to contact EA customer service about this issue - link - EA customer service
November 2017
November 2017
@facemobpacquiao Again - user accounts can NOT to accessed in these forums. To address this issue you need to contact EA customer service at the link above.
September 2018 - last edited September 2018
Did you ever get this sorted?