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Lost Registration Code

by laughtsagain
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Accepted Solution

Lost Registration Code

★★★★ Novice

Hello, 

I've lost my registration code as my laptop had to be fixed at a store because it wouldn't start and they took it back to its factory condition. Also I cleared out my CD's and DVD's and threw out the Sims 3 boxes but kept the papers inside, I've checked these papers and they have nothing about the registration code. 
I've heard that the team can provide me with my serial code if I give my
  • Email address
  • Screen name(s)
  • Game
  • Date of birth
Thank you.
(P.S. I live in the UK so I would much prefer to email them than call.)
Confusedmileysad:
Message 1 of 2 (161 Views)

Accepted Solution

Re: Lost Registration Code

Hero

The code should be either on the back of the booklet or on a sheet of paper.

 

If not, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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Message 2 of 2 (175 Views)

All Replies

Re: Lost Registration Code

Hero

The code should be either on the back of the booklet or on a sheet of paper.

 

If not, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 2 (176 Views)
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