Link does not open from Sims 4 menu: "our gift to you - perfect patio stuff pack

[bellavita4444]

Hello,

I installed my newly purchased City Living and Seasons expansions today and when I launched Sims 4 the menu says "Our Gift to You - The Perfect Patio Stuff Pack". When I click it, it says it will open a link in my browser. I click yes and all it does is launch my Origin Game Library in browser, but it does not say anything about the perfect patio pack and when I look for it it says that it is the normal price at $9.99. is there an offer or freebie I should be seeing/redeeming? Please advise. Thanks! 

[EA_Mai · Accepted solution]

Hi @bellavita4444,

This was a reminder about an Origin Access promotion that recently concluded which was temporarily visible for non-subscribers. That’s since been resolved and you shouldn’t see it anymore – thanks for flagging!

-Mai

[frozzted]

I think this was from the Origin Access promo, and it's showing up erroneously. 

"If you’re an Origin Access subscriber and have yet to pick up The Sims 4 Perfect Patio Stuff, you can now get it free of charge just by playing The Sims 4. Play the game by April 9th to receive your Stuff Pack reward. The pack will be added to your library after April 10th."

[EA_Mai · Accepted solution]

Hi @bellavita4444,

This was a reminder about an Origin Access promotion that recently concluded which was temporarily visible for non-subscribers. That’s since been resolved and you shouldn’t see it anymore – thanks for flagging!

-Mai