June 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? ??
What expansions, game packs, and stuff packs do you have installed? Base Game and Seasons
Steps: How can we find the bug ourselves? Deleting cc and mods
What happens when the bug occurs? I cannot click and play with the oldest sim on the lot. All the moods of the sims are blue boxes.
What do you expect to see? To fix this.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
This is the file's content, put into a format to read better. Hope you can all help. Thank you.
<?xml version="1.0"?>
<root>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 11:56:09</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core::OlympusObject</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>Error: Unable to retrieve static data for trait with trait id: 72596009779282
at olympus.core::OlympusObject/ParseObject()
at OlympusObject instance constructor()
at SimTraitsInfo instance constructor()
at get gamedata.Gameplay.shared::GameplayStateData/AllTraitInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMoodInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMood()
at widgets.Gameplay.SimHub::SimHubMain/HandleMoodUpdate()
at widgets.Gameplay.SimHub::SimHubMain/SetActiveSim()
at widgets.Gameplay.SimHub::SimHubMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=71826</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 11:56:10</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core::OlympusObject</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>Error: Unable to retrieve static data for trait with trait id: 72596009779282
at olympus.core::OlympusObject/ParseObject()
at OlympusObject instance constructor()
at SimTraitsInfo instance constructor()
at get gamedata.Gameplay.shared::GameplayStateData/AllTraitInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMoodInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMood()
at widgets.Gameplay.SimHub::SimHubMain/HandleMoodUpdate()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=71945</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 11:56:11</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core::OlympusObject</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>Error: Unable to retrieve static data for trait with trait id: 72596009779282
at olympus.core::OlympusObject/ParseObject()
at OlympusObject instance constructor()
at SimTraitsInfo instance constructor()
at get gamedata.Gameplay.shared::GameplayStateData/AllTraitInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMoodInfo()
at widgets.Gameplay.SimHub.controls::MoodContainer/SetMood()
at widgets.Gameplay.SimHub::SimHubMain/HandleMoodUpdate()
at widgets.Gameplay.SimHub::SimHubMain/SetActiveSim()
at widgets.Gameplay.SimHub::SimHubMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=72030</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:31:16</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=282597</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:31:19</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=282851</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:36:45</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=315467</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:36:49</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=315841</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:36:50</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=315931</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:36:51</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=316095</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:36:53</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=316260</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:38:49</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=327844</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>b44600d4fa03a4fb5cfcf0cc</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2019-06-09 12:38:50</createtime>
<buildsignature>Local.Unknown.Unknown.1.51.77.1020-1.200.000.389.Release</buildsignature>
<categoryid>(AS)olympus.core.widget::WidgetBase</categoryid>
<desyncid>b44600d4fa03a4fb5cfcf0cc</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core.widget::WidgetBase/Hide()
at widgets.Gameplay.RelInspector::RelInspectorMain/HandleSimActivated()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
rtim=327922</desyncdata>
</report>
</root>
June 2019
looks like some outdated mods/CC causing issues.
Any custom traits ?
I would suggests trying out TwistedMexis BetterExceptions mod. Maybe it can point you towards which mods are causing the issue.
If it doesn't help, use the 50/50 method: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2019 - last edited August 2019 by EA_David
August 2019
August 2019 - last edited August 2019
Hi @LilithDiasAmaral apart from the prior suggestion, there is the lastexception()com site (The Sims 4 lastException Assistant) that can help identify cc/mods additionally the Twisted Mexi's Better Exception mod also. (at patreon)
Sasha