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Language error after Origin update

by Iris258369
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Original Post

Accepted Solution

Language error after Origin update

★★★★ Novice

Hello,

 

after the new Origin update I am unable to start the game.

The error message after trying to launch the game is:

 

Unable to start
The current user is not entitled to run The Sims 4 in the installed language

 

Thank you very much for your help in advance

Message 1 of 12 (7,684 Views)

Accepted Solution

Re: Language error after Origin update

Hero

Have you tried manually reinstalling Origin yet: https://help.ea.com/en/article/manually-uninstalling-origin/ ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

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Message 5 of 12 (8,343 Views)

All Replies

Re: Language error after Origin update

Hero

We can't really help you with this. Best to contact a game advisor

 

Game advisors can be found through live chat or call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor using the new EA Help page

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 2 of 12 (7,656 Views)

Re: Language error after Origin update

★★★★ Novice

Thank you, I will try it out

Message 3 of 12 (7,639 Views)

Re: Language error after Origin update

★★★★ Novice

After waiting on live chat for 2 hours my best bet is to try to fix it on my own. Please wish me luck.

Message 4 of 12 (7,633 Views)

Re: Language error after Origin update

Hero

Have you tried manually reinstalling Origin yet: https://help.ea.com/en/article/manually-uninstalling-origin/ ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 5 of 12 (8,344 Views)

Re: Language error after Origin update

★★★★ Novice

I have reinstalled the whole game and it works. But thank you very much for your suggestion.

 

The game is in Czech again so I really hope, the next update will run smoothly and the text/code bug is solved by now.

Message 6 of 12 (7,609 Views)

Re: Language error after Origin update

Hero

Good to hear.

 

Could you accept a solution if you're happy for now. You can always unsolve should it come back

 

@Iris258369

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 7 of 12 (7,601 Views)

Re: Language error after Origin update

★★★ Newbie

I have the same problem. Did you already find the solutions? (I don´t want to reinstal the game Frown ) Instaled language czech.

Message 8 of 12 (7,206 Views)

Re: Language error after Origin update

★★ Novice

Have you found any solution?? (I have the exact same problem.) 

Message 9 of 12 (4,288 Views)

Re: Language error after Origin update

Champion

@queenveganlove

 

Please read the accepted answer.

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