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Re: Just bought Dragon Valley, code doesn't work

by rumbutter
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Just bought Dragon Valley, code doesn't work

★★★★ Novice

Title explains it all. I just bought the Dragon Valley game, when I try to enter the code it tells me that it's already been used. I've tried to do it a few different ways, but it's not working. I'm so irritated, and the fact that it's near impossible to contact anyone who knows what to do besides a forum is silly, and then if I want a new code I have to send in the game I just bought and wait and pay money to ship for you guys to fix your problem!? That's not okay in my book. I just want an easy simple fix, that doesn't involve me spending my own money for something I'm not responsible for. :robotsad:

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Re: Just bought Dragon Valley, code doesn't work

Hero (Retired)

if you redeemd the code in your origin account this will make the code invalid th ecode needs to be redemmed in the sims 3 account

 

FAQ  store worlds http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

 

contact CS

 

 http://eahelp.ea.com/en/contact-us/new/

or

1. https://help.ea.com/contact-us  2.Set your language to US at the bottom  3.Describe your issue with a few words  4.Select Product: The Sims 3  5.Select Category: Billing/Purchasing or Account Management  6.Select Platform: PC  7.Click Find solution  8.Scroll down and click I still need help  9.Click Chat Now to chat with a Game Advisor

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