June 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP04: 1.assts.ml-ep04.147
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? Can not download saved games after june patch. Okay, fine. started a new game. now can not load that game. started a new game and now sims freeze in place. everything in background still goes on, but sims do not move. i have to hit M to move from lot and it happens all over again. game is unplayable after the patch!!!
What happens when the bug occurs? everything freezes if the game does load and most of the time the game crashes before it even loads.
What do you expect to see? i expect to see my town screen actually load. i expect to see my sims actually move, not just stay in place.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It was the june 3rd update patch from origin.
The new patch from origin made this game unplayable. Can not play saved games. start news ones and everything is fine for a while until I try to go back in, then I can not load those files. start another new file and now sims are freezing in place and not perfoming actions unless I move lots and then it happens again within minutes. Game is not playable.
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
June 2020
Same thing happened to me. My game is destroyed. Cant play, cannot interact with objects, just a weird freeze. EA needs to do better.