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Issue with Camera speed and sensitivity

by llsplayer
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Original Post

Accepted Solution

Issue with Camera speed and sensitivity

★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.51.77.1020
What expansions, game packs, and stuff packs do you have installed? All except Jungle Adventure, Toddler Stuff, My First Pet Stuff, Fitness Stuff.
Steps: How can we find the bug ourselves? Rotate the camera using the middle mouse button or go into Cinematic Camera mode and move the camera around with the mouse.
What happens when the bug occurs? The camera rotates and moves extremely fast with the slightest mouse movement. It seems like an issue with the sensitivity or the velocity of the camera.
What do you expect to see? The camera should move at a normal speed with the mouse.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated my game to the latest patch. After I noticed the issue, I tried disabling mods and repairing my game, but it made no difference.

Google Drive link to video capture: here.

Message 1 of 7 (721 Views)

Accepted Solution

Re: Issue with Camera speed and sensitivity

★★★★ Novice
I decided to uninstall and reinstall my game and that seems to have fixed my issue. Some .ini files might have gotten screwed up somewhere. Thank you anyway!

View in thread

Message 5 of 7 (650 Views)

All Replies

Re: Issue with Camera speed and sensitivity

[ Edited ]
Hero

Have you tried a different mouse ? Could you check your Windows settings and maybe play around with the sensitivity settings ?

I can't really test this or watch your video as it sounds like something that would trigger my motion sickness.

I'll ask around if others can test this.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 7 (690 Views)

Re: Issue with Camera speed and sensitivity

★★★★ Novice
Just tried a different mouse and checked my Windows mouse settings; nothing is affecting it.

My game is unplayable at the moment because of this issue so thank you for taking the time to test it!
Message 3 of 7 (669 Views)

Re: Issue with Camera speed and sensitivity

Hero

As said I'm unable to test this as I get motion sick.

 

Could you try renaming your user folder. I doubt there's any settings that can affect this but you never know.

 

Renaming will reset everything, including your saves but they are still in folder with the name. Test a new save and if it works, start putting your files back from the renamed folder.

 

In detail: 

 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 7 (657 Views)

Re: Issue with Camera speed and sensitivity

★★★★ Novice
I decided to uninstall and reinstall my game and that seems to have fixed my issue. Some .ini files might have gotten screwed up somewhere. Thank you anyway!
Message 5 of 7 (651 Views)

Re: Issue with Camera speed and sensitivity

Hero
Glad to hear

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 7 (638 Views)

Re: Issue with Camera speed and sensitivity

★★★★ Novice

After deleting all .ini files, this has fixed my problem.

Message 7 of 7 (537 Views)
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