Issue: unless a way is found to change my screen name on The Sims 3 website, I will never post.

[redcat73]

There are many others like me. If you find a way to let us change our names on The Sims 3 website, we will be very active on the site. As of now, we have never posted and never will. Thanks!

[crinrict · Accepted solution]

Have you tried contacting Customer Supporte ? There have been cases of changed Usernames (don't know if they still do it cause there were problems with those accounts

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

[crinrict · Accepted solution]

I would suggest to register a stuff pack to the new account. Since EPs usually have registration awards, you can have all your Store Stuff on one account and only have a stuff pack for a posting account.

Thanks for getting back to us (worth an XP )

[crinrict · Accepted solution]

Have you tried contacting Customer Supporte ? There have been cases of changed Usernames (don't know if they still do it cause there were problems with those accounts

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

[redcat73]

Thanks! I just tried it. If this works I will tell my friends. 

[redcat73]

I got a reply from Customer Support. It can't be done. My new plan is to create a new persona when I register a new expansion pack for my game. I hope that won't cause problems with game play.

There is a shadow community of lurkers out there because of this issue. It's too bad. 

[crinrict · Accepted solution]

I would suggest to register a stuff pack to the new account. Since EPs usually have registration awards, you can have all your Store Stuff on one account and only have a stuff pack for a posting account.

Thanks for getting back to us (worth an XP )