May 2020 - last edited May 2020 by EA_Lanna
@rumbutter I got the same problem but in my case i bought the game on ebay I think from another person. The same messege it still apear and I alredy try to redeem the code like you alredy said but the messege it keeping still there
(CM: Post moved into new thread and title updated. Split from older thread)
May 2020
@santiagotamelis If you bought the world secondhand, the original owner probably already registered it before selling it to you. In that case, there's unfortunately nothing you can do. Codes cannot be transferred from one account to another, or removed from one account to free them up for use on a second.