Issue Downloading Store Content

[simsluvr90]

what are the ebc files?

[simsluvr90]

Ill have you know it finally worked!!! Removing the ebc files and just re downloading everything worked... It was beird because I had like 94 ebc files but now that i downloaded again i only have like 4....  maybe thats the cause......

I also re deleted the cache files again too....

THANK YOU SOO MUCH!

:cattongue::catvery-happy::catwink::catlol:

[Sonshine77]

Hi, I'm having this same problem now. This is just since the most recent patch as of last Fall of 2015. I've tried both going directly through the store to d/l store content and worlds and going through my purchase history to d/l owned items. The only thing that happens is that the origin window will come up and nothing else happens. My launcher will not come up and when I load it manually, there is nothing in it. I tried placing the sims3pack files that I have saved of these items into my launcher downloads folder and then click on "install," but it will NOT install. I have gotten the "fail" msg on every single store item and world that I own! What's going on?

[crinrict]

Could you check the log file to what the message is ?

sims3launcher.log or something along these lines in your documents folder.