Re: Invisible alphabet about POSITIVITY CHALLENGE

by crinrict
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Invisible alphabet about POSITIVITY CHALLENGE

[ Edited ]
★★★★ Novice

all turn blank , how to fix ;_; 

 

*edit* no mods or cc

 

 cdcd0.jpg

 

cdcd3.jpg

Message 1 of 7 (478 Views)

Accepted Solution

Re: Invisible alphabet about POSITIVITY CHALLENGE

Hero

Hi @cookiezstory

 

Could you answer a few questions for me an provide a few files

 

  1. When you go to the advanced settings in Origin, what language do you see there ?
  2. Have you ever played in another language then english ?
  3. Do you have multiple Origin accounts you use on this computer ?
  4. Is your Origin language the same as your game Langauge ?

Could you zip up the following folders and upload to some file-sharing site like dropbox, google drive or onedrive

 

C:\ProgramData\Origin folder
C:\Users\<username>\AppData\Local folder
C:\Users\<username>\AppData\Roaming folder

 

After checking all this, please try the suggestions here: https://answers.ea.com/t5/Technical-Issues-PC/OPEN-Codes-instead-of-text-Blank-text-and-bubbles/td-p...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 7 (468 Views)

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Re: Invisible alphabet about POSITIVITY CHALLENGE

Hero

Hi @cookiezstory

 

Could you answer a few questions for me an provide a few files

 

  1. When you go to the advanced settings in Origin, what language do you see there ?
  2. Have you ever played in another language then english ?
  3. Do you have multiple Origin accounts you use on this computer ?
  4. Is your Origin language the same as your game Langauge ?

Could you zip up the following folders and upload to some file-sharing site like dropbox, google drive or onedrive

 

C:\ProgramData\Origin folder
C:\Users\<username>\AppData\Local folder
C:\Users\<username>\AppData\Roaming folder

 

After checking all this, please try the suggestions here: https://answers.ea.com/t5/Technical-Issues-PC/OPEN-Codes-instead-of-text-Blank-text-and-bubbles/td-p...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 7 (469 Views)

Re: Invisible alphabet about POSITIVITY CHALLENGE

★★★★ Novice

1.  advanced settings? eh I don't know where it is ;w; but in Origin setting it's Thai language
2. no, I always play in English language 
3. I have only 1 Origin account 

4. My origin is Thai language not English Frown 

about zip up , may be later Frown 

 

 

Message 3 of 7 (460 Views)

Re: Invisible alphabet about POSITIVITY CHALLENGE

Hero

Right Click on the game in Origin and choose Game Properties

 

Then on advanced game options. Does that still give you english as language or something else ? I had the same issue yesterday and for me, that had changed to German without actually changing the game language which led to the patch downloading the german text files instead of the english ones.

 

So would be good to know what it shows for you.

 

Sprache.jpg

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 7 (454 Views)

Re: Invisible alphabet about POSITIVITY CHALLENGE

★★★★ Novice

It's English 

dede1.jpg

Message 5 of 7 (444 Views)

Re: Invisible alphabet about POSITIVITY CHALLENGE

Hero

OK. Thanks. 

 

Once you've send me the files, could you try choosing a different language (that will download some files so it will take a moment) and then change back to english.

 

That should solve the issue for now.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 7 (442 Views)

Re: Invisible alphabet about POSITIVITY CHALLENGE

★★★★ Novice

Hey >< 

It's fix now!!! 

I uninstall and reinstall the game 

 

and all texts appear yay!~~~~~ 


thanks for your help ><

Message 7 of 7 (393 Views)