Invalid Product Key

by Ebs0228
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Invalid Product Key

★★★ Newbie

Hi, 

 

I purchased a copy of SIMS 4 for my sister and I'm trying to download it to my computer but it keeps telling me that the product key is invalid? Can't you download it to a second PC? I already payed $80 for the game and won't be paying it again just to get a copy on my PC. 
Is there any way to download it or is it strictly a download once thing? 
Because that would be incredibly disappointing.

 

Thanks. 

Message 1 of 3 (174 Views)

Accepted Solution

Re: Invalid Product Key

Hero

You can't redeem the code on two accounts, just on one.

 

You can install it on multiple computers but you need to do so from the same account (aka, your sisters account)

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 3 (162 Views)

All Replies

Re: Invalid Product Key

Hero

You can't redeem the code on two accounts, just on one.

 

You can install it on multiple computers but you need to do so from the same account (aka, your sisters account)

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 3 (163 Views)

Re: Invalid Product Key

★★★ Newbie

Thanks! I was hoping that I could download it for myself bit I guess if I can still play it through my sister than that's not so bad Standard smile

Message 3 of 3 (154 Views)