Infinite Loading Screen After Nov Patch

[ablazedsun]

When I load my game, it only gets as far as the logo screen. The loading screen that appears before the main menu loads indefinitely. This problem only started after the November 10th patch. I would greatly appreciate any help.

Things I've tried:

Removing all CC & Mods

Deleting the Sims 4 folder in Documents

Updating my video card drivers

Updating Windows

Reinstalling C++ redistributable 2019

Repairing the game via Orgin

Reinstalling the game

[puzzlezaddict · Accepted solution]

@ablazedsun  Please try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[puzzlezaddict · Accepted solution]

@ablazedsun  Please try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[ablazedsun]

Thank you! This worked!

[jacqlinew]

I’m having the same issue,I have done all the things you have done and nothing have fixed this problem.

[puzzlezaddict]

@jacqlinew  Is this the same issue you were dealing with a week ago, when the game worked fine without mods?  Or is this a new one?  And does it help to play with no mods at all?

[jacqlinew]

@puzzlezaddict Yes

[puzzlezaddict]

@jacqlinew  If you can play fine with no mods, then the problem is one of your mods, and you'll need to test them to see which one(s) are causing your issue.

[jacqlinew]

I have taken all mods out and only kept in a few and update all of the ones I feel i can’t play without and it’s still doing the same thing

[jacqlinew]

I have a last clean exception but I don’t know how to read it 

[puzzlezaddict]

@jacqlinew  Does your game work with no mods at all?  This is the important part, not whether you've removed some mods and updated others.