February 2021
I'm trying to log in to The Sims Forums and I get a message that tells me I'm already registered and that my Username is sarawithanh and I just need to enter my password. I've tried entering several passwords, including my EA password, and it keeps telling me they're all wrong - but there is no "Forgot Password" button anywhere! How do I reset the password so I can login in? I can't register a new account either because clicking the register button takes me to the same page, "You're already a registered user. Your Username is sarawithanh. Enter your password." I just want to reset the password!
February 2021
Hey there @sarawithanh,
I merged your thread with this one because it looks like this is the same issue.
I'll drop you a DM and hopefully, we will be able to sort this for you.
- Leeloo
February 2021 - last edited February 2021
Hi I was wondering if anyone coild help with this, I've tried contacting EA and also The Sims facebook page but not heard anything back yet.
When I try to login to forums.thesims.com it re-directs to EA and asks me to sign in there (which works fine), then takes me back to the foruim and says my username is already registered (rachylala) and to just enter my password. However my password will not work!
I've tried this on incognito mode and a completely new browser so I know it's not a cookie or cache issue.
There is no option to even reset this forum password so I can't get past the login stage.
Thanks in advance for any help!
February 2021
@rachylala I've merged your post with a longer thread on this issue.
February 2021
Thanks! Fingers crossed hopefully someone will be able to help!
March 2021
Can't login to Sims 4 forum with my Origin acoount (email) and password. "You have all ready an account: Noyo_Toys. Password: i type in Origin password, received red error message every attempt. Please need a suggestion - help.
March 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
March 2021
i tried before, couple of (3 or 4) times, cleared cache, history, passwords (1 hour ago option) didnt work.
March 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
June 2021
I am having this problem currently. I reset my EA password (a couple of times, actually), trying to solve this problem, but The Sims Forums says I already have an account, with my EA username (not the email, just a username), and says every EA password I put in is wrong, but has NO link to reset the password.