March 2015 - last edited March 2015
UPDATE
There's a new Origin patch now live. Close and reopen your Origin to be prompted for it.
If you get stuck on the loading screen, then you have a different issue. It's most probably caused by mods and custom content. A lot is broken by the newest patch and needs updating. Remove it until it is, then update your stuff.
This issue should now be resolved with the new Origin Beta Version.
To get Origin Beta, please follow these steps (credits: EA_Kristi)
There is no need to post your OER-IDs any longer UNLESS the beta version does not fix the issue for you.
If you don't want to download the Beta Version, you can still use the method of turning off Origin in Game.
After the latest Origin Update, there seems to be an issue that the game either doesn't start at all or starts in a very small Window and then sort of crashes.
If you have this issue, please use the Origin Error Report tool and post your OER ID in this thread.
After you've done that, try turning off Origin in Game/Origin Overlay (this is not Origin itself and you do not need to start the game to do this, just Origin).
If this does not work immediately, close Origin and make sure you have no ts4.exe process running (open Task Manager), and then restart your computer/Origin and try again.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Solved! Go to Solution.
March 2015
This issue should now be resolved with the new Origin Beta Version.
To get Origin Beta, please follow these steps (credits: EA_Kristi)
There is no need to post your OER-IDs any longer UNLESS the beta version does not fix the issue for you.
If you don't want to download the Beta Version, you can still use the method of turning off Origin in Game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015 - last edited March 2015
Emphasis on please make sure you post your OER ID in this thread! This will help investigate (and ultimately solve) this issue.
March 2015
My Origin Error report ID is:
07f47755700091cf
March 2015
Hi, I did all of the steps listed here but my Sims 4 still won't work. My OER ID is: 07f47755700091cf
March 2015
Do you also get the small window ? Did you restart your computer ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
OER ID:
07f49048800093fc
March 2015
ID: 07f4947780009466
March 2015
report ID: 07f495d680009484
March 2015
07f49677700093fa
March 2015
OER ID:
07f496aa70009402