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[INFO REQUEST] Houses/Lots disappear

by crinrict
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Original Post

Re: Missing buildings in sims 4 get to work

★★★★ Newbie
I have tried nearly everything and it doesn't seem to work...
Message 81 of 275 (2,794 Views)

Re: Missing buildings in sims 4 get to work

@Fapa2002

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 82 of 275 (2,784 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

 

I've been having this problem for a while now. 

I don't use mods or custom content as far as I'm aware (I'm not totally sure what they are)

I do not download houses from the gallery, I use houses that are already there.

I have the get to work and the outdoor retreat expansions.

 

In the map, before I play, I can see the buildings, however, when I pick a sim to play or travel anywhere, the buildings are just empty lots, with the sims walking around.

I'm not sure how to check the disk space and also, I have tried a lot of the things in the posts already, but I'm not sure how to load a backup, and I don't mind losing all my data, I've tried deleting all the sims files in my documents and reinstalling, but the problem is still there, with the files that were created again.

 

Message 83 of 275 (2,780 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

@silverwind135

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 84 of 275 (2,773 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

This is my computer's DxDiag I think.

 

Thank you for replying!

Message 85 of 275 (2,758 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Your computer is rather borderline in all aspects, the chip is below minimum requirements.

 

I'm guessing your computer is just struggling to display everything.

 

I don't think there's much you can do, I'm sorry to say Frown

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 86 of 275 (2,753 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

I've just started getting this issue a few days ago before then my game had been running fine

 

  • I do use mods mostly CC and not script files; I have tried running the game without mods and the issue still occurs
  • I don't download from the gallery
  • I have all expansion packs and stuff except for Romantic Garden
  •  I have windows 10

  •  In the first save this problem occurred in my sims house had disappeared, however in newer save random community lots have disappeared

  • It has always occurred when the game is loaded
  • None of my sims are missing (luckily)
  • Does this mean (CStandard smile folder? If so 768GB of 930GB
  • I purchased Movie Hangout Stuff on Friday and the first instance of this error was on Saturday (I believe), I don't know if that has anything to do with it

I do have a save without the error and a later version of the save with the error if you would like me upload that
I have also attached my Computer's DxDiag

Message 87 of 275 (2,741 Views)

Re: [INFO REQUEST] Houses/Lots disappear

[ Edited ]
★★★★ Novice

Sorry posted twice

Message 88 of 275 (2,741 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Yes, saves would be great, especially if you have before/after

 

Your graphics drivers could do with an update but I don't think that's the issue here.

 

If you encounter the issue, if you quit without saving (completely close the game), does it have the same issue next time you load it ?

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 89 of 275 (2,727 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

Oh, I see, is there anything i can do, except getting a new laptop?

 

The game used to work on this laptop before, so is it an issue of time or something else? 

 

(sorry, and thanks again)

Message 90 of 275 (2,722 Views)
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