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[INFO REQUEST] Houses/Lots disappear

by crinrict
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Original Post

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice
  • Are you using mods and custom content in your game ? If no, did you remove or never use: no I don't have any content nor have I downloaded any.
  • Do you download houses from the Gallery: yes all the time
  • Which expansion do you have: I only have base game
  • What's your operating system: windows 8
  • Which house(s) are gone ? NPC Houses ? GTW lots ? Your own: when ever I build new houses or play in house holds the next time I go in game they have all disappeared
  • When did this occur ? When you loaded the game or on traveling: both
  • Is just the house gone from the lot or the Sims too: just the house
  • How much disc space do you have left on your hard drive (the one where the user folder is in: not sure how to tell
  • Anything else that comes to mind: nope Frown

    @crinrict wrote:

    Problem

     

    When I load my lot or go to work with my Sim, the game simply loads an empty lot

     

    Cause


    Unclear

     

    Things you can try

     

    • DO NOT SAVE YOUR GAME IN THIS STATE
    • Shut down the game completely and reload it.
    • Move documents\electronicarts\thesims4\saves\slot_00000001.save to the desktop (after shutting down game) and then reload it.
    • Load a backup
    • If you have saved your house to the library/Gallery, you can try bulldozing and place it again.

    Please provide the following info

     

    If you have the issue, please answer the questions below

     

    • Are you using mods and custom content in your game ? If no, did you remove or never use ?
    • Do you download houses from the Gallery ?
    • Which expansion do you have ?
    • What's your operating system ?
    • Which house(s) are gone ? NPC Houses ? GTW lots ? Your own ?
    • When did this occur ? When you loaded the game or on traveling ?
    • Is just the house gone from the lot or the Sims too ?
    • How much disc space do you have left on your hard drive (the one where the user folder is in) ?
    • Anything else that comes to mind ?

    And also the info asked by EA_Kristi



Message 101 of 349 (430 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Hi @AveryToal

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 102 of 349 (424 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

Hello, (sorry - It's me again)

 

So, I've been busy lately but I've finally tried what you said about not installing the expansion packs.

 

However, now I can't save (The game failed to save. Error Code : 0.), so I can't see if the houses are going to disappear...

 

Thanks

Message 103 of 349 (414 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Sounds like the save corrupted then.

 

Would you be willing to share that save game ?

 

If so, just zip the whole saves folder and upload to some file sharing site like mediafire or dropbox. Then send me the link via PM:

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 104 of 349 (411 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

How do I zip the saves folder (and i forgot how to access the saves - sorry)?

 

Oh and is mediafire/dropbox safe?

Message 105 of 349 (404 Views)

Re: [INFO REQUEST] Houses/Lots disappear

[ Edited ]
★★★★ Novice

Sorry i found the saves folder again - i was being stupid there

Message 106 of 349 (403 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Yes, mediafire and dropbox are both fine.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 107 of 349 (398 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Message 108 of 349 (385 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Yes. I'll take a look on the weekend

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 109 of 349 (383 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

I've tried both your saves.

 

In one the family is not even moved in. Is that the one I need to try ?

 

The other works fine for me. I can save no problem.

 

Are there any particular lots that are missing ?

 


@silverwind135 wrote:

https://www.dropbox.com/sh/ua0ujweddc10aw1/AABxjl9kTPiFC7u_Nqix7ovBa?dl=0  Did this work?


 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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