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[INFO REQUEST] Houses/Lots disappear

by crinrict
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Original Post

[INFO REQUEST] Houses/Lots disappear

[ Edited ]
Hero

Problem

 

When I load my lot or go to work with my Sim, the game simply loads an empty lot

 

Cause


Unclear

 

Things you can try

 

  • DO NOT SAVE YOUR GAME IN THIS STATE
  • Go to build mode and rename the lot (Suggestion by Dorabella123)
  • Shut down the game completely and reload it.
  • Move documents\electronicarts\thesims4\saves\slot_00000001.save to the desktop (after shutting down game) and then reload it.
  • Load a backup
  • If you have saved your house to the library/Gallery, you can try bulldozing and place it again.
  • Try going to build mode from the map and see if the house appears there. If it does, save it to the library.

Please provide the following info

 

If you have the issue, please answer the questions below

 

  • Are you using mods and custom content in your game ? If no, did you remove or never use ?
  • Do you download houses from the Gallery ?
  • Which expansion do you have ?
  • What's your operating system ?
  • Which house(s) are gone ? NPC Houses ? GTW lots ? Your own ?
  • When did this occur ? When you loaded the game or on traveling ?
  • Is just the house gone from the lot or the Sims too ?
  • How much disc space do you have left on your hard drive (the one where the user folder is in) ?
  • Anything else that comes to mind ?

And also the info asked by EA_Kristi

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 3 of 271 (20,367 Views)

sims 4 unable to play

★★ Novice

my sims 4 hasn't been working for about 2 weeks. whenever I click to play on a household it loads and the houses aren't there. which means I cannot play the game as there is no houses/community lots I can go on.

Message 1 of 271 (20,236 Views)

Lots and venues disappeared/invisible

★★★★ Novice
I just played the sims 4 and added a lot of venues and home in the new city (newcrest) but suddenly all of my lots homes disappeared. Why!???
Message 2 of 271 (20,216 Views)

Re: sims 4 unable to play

[ Edited ]
Hero

@dailysimmer200 @lilliana2886

 

This seems quite a common issue. I merged your thread. Could you provide the info asked in the first post.

 

Thanks

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 271 (20,210 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★ Novice

This post in spanish helped me and they found a solution for me.

 

http://answers.ea.com/t5/Los-Sims-4-Espanol/Mi-casa-desaparece/td-p/4618057/highlight/false

 

Here I answer the questions

 

    • Are you using mods and custom content in your game ? If no, did you remove or never use ?
    • No, I used to in The Sims 3 but not in The Sims 4
    • Do you download houses from the Gallery ?
    • No, I don't use to in The Sims 4
    • Which expansion do you have ?
    • I only have a free pack: Holiday Celebration
    • What's your operating system ?
    • Windows 7
    • When did this occur ? When you loaded the game or on traveling ?
    • When I loaded the game and tried to play.
    • Is just the house gone from the lot or the Sims too ?
    • Only my house. My neighbour's houses are also there. The only thing missing is my house.
Message 5 of 271 (20,177 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Hi @Txell_25

 

thanks for answering the question.

 

Did you have any paintings in the house you drew from reference ? And MoveObjects or BuyDebug items ? Did you place the house from your library or build in that game ?

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 6 of 271 (20,158 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

Similar problem as the previous person. I did have one painting by reference if that helps.

 

House is gone both on startup and visiting. It's visible on the overview before you enter the lot. I also just added a hot-tub to lot. I have all the expansion packs and windows 7.

Message 7 of 271 (20,130 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Hi @jmschaub

 

could you please answer all the questions in the first post.

 

Thanks

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 8 of 271 (20,116 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice
1 no mods
2 I may have d/l house but none used
3 all expansions
4 initially when changing lots in game. Left game without saving when I noticed. Tried starting at lot and traveling to it all with same results.
5 everything shows up on map. No house and 3 sims left showing. I think the kids were at school though.
6 nothing in addition to my other comments
Message 9 of 271 (20,110 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Did you try a backup ? If so, did it occur again ?

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 10 of 271 (20,096 Views)
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