October 2017
Hello @ceunon20
Could you send the files to one of these locations?
My team is not allowed to use any other service at the moment.
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October 2017
Of course I can @SimQARobo!
Here we go: https://1drv.ms/u/s!AtmbQyEtx3iijsZ3SHBz6eO6-_Q6Cg
November 2017
Does anyone still have issues with this after the patch ?
Good Luck
Crin
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Important Threads
November 2017 - last edited November 2017
I'll test it.
But it will take some time because I need to make all possibilities for this issue to happen and that includes live in various families, each one of them for a while!
November 2017 - last edited November 2017
I have this problem too!
November 2017
Hello @AstridDraborg
Do you still have save files from before and after the lots went missing? If so, would you be willing to share them?
(Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...)
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
November 2017
Hi @SimQARobo
I haven't deleted any so I should have them.
I'm not sure which is which or the difference between all of them so I've uploaded all of the saved files from the game I'm having troubles with. (I have two games. I haven't experienced the problem in my second game. Tho, I've never really played it... Only moved in one household and not even played on it..)
I've uploaded them to my OneDrive account: https://1drv.ms/f/s!AmBKv1mCviQcpEOGt1JxKceLx2V1
OH and I just have one question:
Since I can't really play the game I'm having trouble with (because I shouldn't save it after the problems occurred) can I make a new "game" and play and save that one, without contributing to the problem of my main game? Cause I've really missed playing these past few days.. 😅 But, you know, I didn't want to make the problems any bigger^^
November 2017
Thank you for the saves!
Yes, you should be able to create a new game without affecting your other saves. To be extra safe though, it may be a good idea to keep an extra copy of your saves just in case.
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November 2017
January 2018
Hey! I'm just writing in to know if you've found a solution yet? or are you too busy?