February 2016
February 2016
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
February 2016
I've been having this problem for a while now.
I don't use mods or custom content as far as I'm aware (I'm not totally sure what they are)
I do not download houses from the gallery, I use houses that are already there.
I have the get to work and the outdoor retreat expansions.
In the map, before I play, I can see the buildings, however, when I pick a sim to play or travel anywhere, the buildings are just empty lots, with the sims walking around.
I'm not sure how to check the disk space and also, I have tried a lot of the things in the posts already, but I'm not sure how to load a backup, and I don't mind losing all my data, I've tried deleting all the sims files in my documents and reinstalling, but the problem is still there, with the files that were created again.
February 2016
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016
Your computer is rather borderline in all aspects, the chip is below minimum requirements.
I'm guessing your computer is just struggling to display everything.
I don't think there's much you can do, I'm sorry to say
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016
I've just started getting this issue a few days ago before then my game had been running fine
I have windows 10
In the first save this problem occurred in my sims house had disappeared, however in newer save random community lots have disappeared
I do have a save without the error and a later version of the save with the error if you would like me upload that
I have also attached my Computer's DxDiag
February 2016 - last edited February 2016
Sorry posted twice
February 2016
Yes, saves would be great, especially if you have before/after
Your graphics drivers could do with an update but I don't think that's the issue here.
If you encounter the issue, if you quit without saving (completely close the game), does it have the same issue next time you load it ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016
Oh, I see, is there anything i can do, except getting a new laptop?
The game used to work on this laptop before, so is it an issue of time or something else?
(sorry, and thanks again)