Re: [INFO REQUEST] Houses/Lots disappear

by Cannedelf
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Original Post

Re: Missing buildings in sims 4 get to work

★★★ Newbie
I have tried nearly everything and it doesn't seem to work...
Message 81 of 557 (4,817 Views)

Re: Missing buildings in sims 4 get to work

@Fapa2002

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 82 of 557 (4,807 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★★ Novice

 

I've been having this problem for a while now. 

I don't use mods or custom content as far as I'm aware (I'm not totally sure what they are)

I do not download houses from the gallery, I use houses that are already there.

I have the get to work and the outdoor retreat expansions.

 

In the map, before I play, I can see the buildings, however, when I pick a sim to play or travel anywhere, the buildings are just empty lots, with the sims walking around.

I'm not sure how to check the disk space and also, I have tried a lot of the things in the posts already, but I'm not sure how to load a backup, and I don't mind losing all my data, I've tried deleting all the sims files in my documents and reinstalling, but the problem is still there, with the files that were created again.

 

Message 83 of 557 (4,803 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

@silverwind135

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 84 of 557 (4,796 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★★ Novice

This is my computer's DxDiag I think.

 

Thank you for replying!

Message 85 of 557 (4,781 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Your computer is rather borderline in all aspects, the chip is below minimum requirements.

 

I'm guessing your computer is just struggling to display everything.

 

I don't think there's much you can do, I'm sorry to say Frown

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 86 of 557 (4,776 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★ Novice

I've just started getting this issue a few days ago before then my game had been running fine

 

  • I do use mods mostly CC and not script files; I have tried running the game without mods and the issue still occurs
  • I don't download from the gallery
  • I have all expansion packs and stuff except for Romantic Garden
  •  I have windows 10

  •  In the first save this problem occurred in my sims house had disappeared, however in newer save random community lots have disappeared

  • It has always occurred when the game is loaded
  • None of my sims are missing (luckily)
  • Does this mean (CStandard smile folder? If so 768GB of 930GB
  • I purchased Movie Hangout Stuff on Friday and the first instance of this error was on Saturday (I believe), I don't know if that has anything to do with it

I do have a save without the error and a later version of the save with the error if you would like me upload that
I have also attached my Computer's DxDiag

Message 87 of 557 (4,766 Views)
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Re: [INFO REQUEST] Houses/Lots disappear

[ Edited ]
★★ Novice

Sorry posted twice

Message 88 of 557 (4,765 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero

Yes, saves would be great, especially if you have before/after

 

Your graphics drivers could do with an update but I don't think that's the issue here.

 

If you encounter the issue, if you quit without saving (completely close the game), does it have the same issue next time you load it ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 89 of 557 (4,753 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★★ Novice

Oh, I see, is there anything i can do, except getting a new laptop?

 

The game used to work on this laptop before, so is it an issue of time or something else? 

 

(sorry, and thanks again)

Message 90 of 557 (4,746 Views)