August 2015
Can you guys upload your save files affected by the issue to a file sharing website, and give us the link here? Dropbox or any other website will do.
Ideally, we would like you to upload both a before and after save, one where you have the problem and the last one before the problem appeared.
Simply link it here afterwards.
Tagging @crinrict and @EA_Kristi for visibility.
August 2015
August 2015
August 2015
Willing to share your save game ?
If so, please zip up this folder: documents\electronicarts\thesims4\saves, upload to mediafire or dropbox and PM me the link.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2015
@juneberry22 merged your topic in to this thread.
August 2015
i actually found a solution to this problem! i am on a macbook so i went to finder so I'm not sure how it works on windows/pc but wherever documents are on your computer you go there and then click EA and then click sims 4 and click and drag the "saves" file and drag it to your desktop and you game should start working again! it worked for me so hopefully it works for everyone else! i found this info on a different page but it was in spanish so whoever wrote it (forgot your name) i will give credit to you. i apologize for forgetting your name but thank you!!
August 2015
But this way you loose your save game. Did you just start a new game ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2015
yes i did have to start a new game. thats the only bad thing about this solution. :/
September 2015
I've just started to play sims 4 get to work, but whenever I go to work with my sim the building isn't there.
September 2015
@Gemjarrr93 see the first page of this topic.