March 2015
@blunote00@ wrote:
Hey Crin, I have run the Origin Error Reporter at your request. mileywink:
My report ID is: 07f614cc7000a516
Do you still have this after update 9.5.11 ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.
UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?
Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
OER ID - 07f661ac8000a7d6
Turning off Origin in game helped! Thanks!
March 2015
I'm having this issue as well ( oer: 07f719e58000ac03 )
I did disable origin and it seems to be working...but will I be able to buy and download packs?
March 2015
Yes, Origin in game and Origin are two different things
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
I am having the same issue also.
OER ID - 07f743607000accc
March 2015 - last edited March 2015
March 2015
@crinrict wrote:
@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.
UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?
Hey, many thanks for replying!
My saved games do appear to be in my saves folder. Before I realised that the video card fault was a known fault, I uninstalled and reinstalled my game to see if that fixed the problem. Before I uninstalled it, I moved my saves folder to my desktop. I moved the saves folder back following reinstallation. I do this every time I have to do a reinstall and I have never had any problems. But now, when I launch the Sims 4 and the main menu screen appears, there is no option to load a game. The only option I have is to click on the big play symbol which takes me to CAS to create a new family.
The option to load a game used to be in the top right hand corner of the main menu screen. Now I have 'My Packs' instead, plus the gallery, notification wall and options menu. There is no option to load a game in the options menu.
Thanks for your help.
March 2015
Your Report ID is: 07f747af8000ade6
Disabling Origin worked for me!
March 2015
@KMC1378 wrote:
@crinrict wrote:
@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.
UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?
Hey, many thanks for replying!
My saved games do appear to be in my saves folder. Before I realised that the video card fault was a known fault, I uninstalled and reinstalled my game to see if that fixed the problem. Before I uninstalled it, I moved my saves folder to my desktop. I moved the saves folder back following reinstallation. I do this every time I have to do a reinstall and I have never had any problems. But now, when I launch the Sims 4 and the main menu screen appears, there is no option to load a game. The only option I have is to click on the big play symbol which takes me to CAS to create a new family.
The option to load a game used to be in the top right hand corner of the main menu screen. Now I have 'My Packs' instead, plus the gallery, notification wall and options menu. There is no option to load a game in the options menu.
Thanks for your help.
Could you please open a separate thread for this. Thanks
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads