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[INFO REQUEST] Can’t run with the Video Card in this System

by crinrict
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Original Post

Re: [INFO REQUEST] Can’t run with the Video Card in this System

Hero

@blunote00@  wrote:

Hey Crin, I have run the Origin Error Reporter at your request. Confusedmileywink:

My report ID is: 07f614cc7000a516


Do you still have this after update 9.5.11 ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 11 of 81 (1,226 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

Hero

@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.

UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?

Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 12 of 81 (1,231 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

★★ Novice

OER ID - 07f661ac8000a7d6

 

Turning off Origin in game helped! Thanks!

Message 13 of 81 (1,220 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

★★ Novice

I'm having this issue as well ( oer: 07f719e58000ac03 )

I did disable origin and it seems to be working...but will I be able to buy and download packs?

Message 14 of 81 (1,199 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

Hero

Yes, Origin in game and Origin are two different things

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 15 of 81 (1,183 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

★ Novice

I am having the same issue also.

 

OER ID - 07f743607000accc

Message 16 of 81 (1,171 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

[ Edited ]
★★★ Novice
 
Message 17 of 81 (1,169 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

★★★ Novice

@crinrict wrote:

@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.

UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?

Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?


Hey, many thanks for replying!

 

My saved games do appear to be in my saves folder. Before I realised that the video card fault was a known fault, I uninstalled and reinstalled my game to see if that fixed the problem. Before I uninstalled it, I moved my saves folder to my desktop. I moved the saves folder back following reinstallation. I do this every time I have to do a reinstall and I have never had any problems. But now, when I launch the Sims 4 and the main menu screen appears, there is no option to load a game. The only option I have is to click on the big play symbol which takes me to CAS to create a new family.

 

The option to load a game used to be in the top right hand corner of the main menu screen. Now I have 'My Packs' instead, plus the gallery, notification wall and options menu. There is no option to load a game in the options menu.

 

Thanks for your help.

Message 18 of 81 (1,167 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

★★★ Newbie

Your Report ID is: 07f747af8000ade6

 

Disabling Origin worked for me!

Message 19 of 81 (1,164 Views)
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Re: [INFO REQUEST] Can’t run with the Video Card in this System

Hero

@KMC1378 wrote:

@crinrict wrote:

@KMC1378 wrote:
I am having this issue. My OER ID is 07f60fef8000a5c0.

UPDATE: I have just disabled Origin and the game now launches, but my saved game is not there. And I'm guessing this means that I can't download the expansion pack until I can enable Origin again?

Origin in game should not have anything to do with your save games. Are they still present in your saves folder ?


Hey, many thanks for replying!

 

My saved games do appear to be in my saves folder. Before I realised that the video card fault was a known fault, I uninstalled and reinstalled my game to see if that fixed the problem. Before I uninstalled it, I moved my saves folder to my desktop. I moved the saves folder back following reinstallation. I do this every time I have to do a reinstall and I have never had any problems. But now, when I launch the Sims 4 and the main menu screen appears, there is no option to load a game. The only option I have is to click on the big play symbol which takes me to CAS to create a new family.

 

The option to load a game used to be in the top right hand corner of the main menu screen. Now I have 'My Packs' instead, plus the gallery, notification wall and options menu. There is no option to load a game in the options menu.

 

Thanks for your help.


Could you please open a separate thread for this. Thanks

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 20 of 81 (1,162 Views)
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