by EA_David

Original Post

[INFO] How to Register The Sims 3

[ Edited ]
Community Manager

Purchasing The Sims 3 game and Expansions/Stuff Packs through Origin

After purchasing or registering your copy of The Sims 3 through Origin, it takes a little bit more to make sure you get all your content and rewards.

To make sure you're getting the most from redeeming your content:


    • First, purchase your copy of The Sims 3. Purchasing The Sims 3expansion packs, and stuff packs in the Origin Store will auto-register the game to your Origin Account, and will be visible in your My Games library.
    • If you've purchased The Sims 3 through a third-party website and have a game code, redeem your The Sims 3 code in the Origin client by launching the client, opening the Origin menu, and selecting Redeem Product Code. Now, like if you'd purchased The Sims 3 in the Origin Store, your content will be visible in your My Games library.
    • With the latest Origin update, expansion / stuff packs no longer appear as individual tiles in your My Games library. To access them, right-click on the Sims 3 icon and choose view game details. Scroll down and you will see your games there. For more information, see here

You can always find your base game key on the Game Detail Page in your Origin client which can be accessed by right-clicking on the game's icon and choosing "view game details." You no longer need game codes for your expansion / stuff packs with the latest update.


In order to get your registration rewards, you'll need to log-in to with the same email address you use for your Origin Account.


Note, you do not need to re-register your game at New users to, however, will have to complete an account registration process.

      • After logging in, simply head to this page to download your registration reward.
      • To redeem bonus content, after you've received an email with your 16-digit code, you can follow the email's further instructions, or just head to, making sure to log-in with the same email and details as your Origin Account.

Note, codes for bonus content and The Sims 3 Store content are redeemed through, not through Origin.

The Sims 3, expansions, and Stuff Packs can all be redeemed through Origin or, but once redeemed do not need to be re-registered in the other. After you've checked that your game is in your My Games library, head to to redeem your bonus content codes or download your registration rewards.

Registering The Sims 3 game and Expansions/Stuff Packs to your Origin account via the Sims 3 website

If you already own The Sims 3 or any of the Expansion/Stuff Packs, and wish to register them on your Origin account, please follow the steps below. Please note, these are 20 digit codes – if your code has 16 digits, it’s for bonus downloadable content. You can find instructions on how to register 16 digit codes in the next section of this article.
1.     Go to and make an account if you do not already have one.  If you have an account, skip to step 3.
2.     When making an account, enter your serial code for The Sims 3.
3.     Once you are a registered member of the The Sims 3 website, login to your account so that you can then register any other expansion packs or stuff packs that you own to your account.
4.     Click on the My Page tab.
5.     Then click the My Account tab.
6.     Click on Register a Game.
7.     Enter the product code for the expansion pack or stuff pack.
8.     Click the green Register button.


Redeem Bonus Content for The Sims 3:

Some expansion packs come with bonus content for players who register their game online. The most common bonus content is where The Sims 3 (base game) and World Adventures will each grant 1,000 Simpoints to a registered player’s account.

These are 16 digits codes for bonus content. If your code is a 20 digit code for the base game or an expansion, please see the earlier section of this article. If you do have a 16 digit bonus code to redeem but have not yet registered your game or expansion, you should do so prior to redeeming your bonus code.

      1. Go to and login to your account.
      2. Click on the The Store tab in the menu bar at the top of the page.
      3. Then click the My Store Account tab.
      4. Click on the Green "+" icon sign across from Redeem a Code to expand that section, if it's not expanded already.
      5. Enter your 16 digit code for your bonus content.
      6. Accept the Digital Services Agreement and the Privacy Policy.
      7. Click the green Redeem button.



Your friendly neighbourhood forum admin.

Message 1 of 3 (165,374 Views)

Re: [Information] How to Register The Sims 3

[ Edited ]
Community Manager

If you register the base game or an expansion on the Sims 3 website or buy it from Origin, you will be able to download free registration bonus items. Here the links to all the registration rewards:


The Sims 3: Riverview (World)


World Adventures: Explorer's Loot


Ambitions: The Ultimate Career Bundle


Late Night: The Red Carpet Collection


Generations: The Sims 3 Generations Registration Gifts


Pets: Atomic Age Pets Registration Gifts


Showtime: Freestyle DJ Booth


Supernatural: Plants vs. Zombies Fan Pack


Seasons: Seasons Wall Decal Pack


University Life: Mascot Attack Pack


Island Paradise: Tropical Waters Hat Pack


Into the Future: Cosmic Cosmetics Bundle

Your friendly neighbourhood forum admin.

Message 2 of 3 (145,183 Views)


Community Manager
The Sims 3 base game codes are activated in SecuROM, but they do not have an activation limit.

The only time when this error message shoudl appear is if the key is disabled. In most cases this is because the key that is provided is a bad key stuck from a former install.

If you're affected by this please:
  1. Uninstall the game.
  2. Clear the Origin cache.
  3. Reinstall the game.
  4. Reboot your computer.
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Message 3 of 3 (23,577 Views)